Help
Common Questions
Find answers to frequently asked questions about our products, services, and policies. If you require further assistance, don't hesitate to contact us.
Ordering
Our ordering process is simple and secure. Select your desired items, add them to your cart, and proceed to checkout. You can track your order status in your account.
We offer in store pick up, items will be ready 2-3 days after purchase and held with customers name.
Please inspect your item once it is received. For any questions please see exchange and return policy.
Shipping & Delivery
We offer reliable shipping services with various delivery options. Once your order is processed, you will receive a tracking number to monitor your shipment's progress.
Returns & Exchanges
We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at originalsanddollar1@gmail.com
Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.